Cancellation and Refund Policy:
1. Cancellation:
Customers may cancel their order within 24 hours of purchase by contacting our customer support team at naqash@naqashdesigns.com. Orders canceled after this timeframe may be subject to processing fees.
2. Refunds:
Product-related issues: If you receive a defective or damaged product, contact us within 7 days of receiving the item to be eligible for a refund or replacement.
3. Refund Process:
Upon approval, refunds will be processed within 7 business days. Refunds will be issued in the original form of payment.
4. Non-Refundable Items:
Certain items, such as personalized or custom products, are non-refundable.
5. Cancellation/Modification by Us:
We reserve the right to cancel or modify orders due to unforeseen circumstances. In such cases, customers will be notified, and refunds will be processed promptly.
6. Contact Information:
For any cancellation or refund inquiries, please reach out to our customer support team at naqash@naqashdesigns.com
Note: This policy is subject to change, and customers are encouraged to review it periodically.
